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Board & Management

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Board

The Customer Owned Banking Association is governed by a board of directors elected by our members: credit unions, mutual banks and mutual building societies.

Wendy_MachinWendy Machin, Chair

Wendy is a non-executive Director and has served on several Boards over the past 15 years in the government, not-for-profit and private sectors. In March 2015 Wendy commences as the Independent Chair of COBA. She is also currently Deputy President of the NRMA, having served as President for six years from 2008 to 2014, Deputy Chair of ANCAP and sits on the Destination NSW Board and the ANZ Stadium Advisory Committee.

Wendy was the first woman National Party MP in the NSW Legislative Assembly. Between 1985 and 1996 she served as a Cabinet Minister, Shadow Minister and as Deputy Speaker of the House. Wendy has run her own consulting business and worked in-house in a range of companies and industry associations. She was the Deputy Chair of the Australian Republican Movement from 1998 to 2000 and a delegate to the 1999 Constitutional Convention.

Wendy owns and operates beef cattle properties in the Manning Valley. She has a strong interest in disability services, and is married with 3 adult children.

Nick HarrisonNicolas Harrison, Director
Chairman, Summerland Credit Union, Lismore
B.A., LL.B. (Syd) FAICD, FAMI, AIMM

Nicolas Harrison is a Barrister-at-Law, a Company Director and a Local Government Misconduct Investigator. He joined the Summerland Board in 2003, became Deputy Chair in July 2007 and Chair in December 2008. He has been a legal practitioner for 45 years with a background in criminal law, ethics, administrative law and military discipline law. His specific interests are in Board processes, ethical behaviour and the art of good communication.

Ashley HoodAshley Hood, Director
Chief Executive Officer, Nexus Mutual, Melbourne

Ashley is CEO of Nexus Mutual (EECU Limited).  He is a banker with over 25 years' experience, having held senior executive roles at Bendigo and Adelaide Bank and executive director roles in various of the bank's subsidiary and joint venturers companies.

He brings deep experience of the practical and technical operations of financial institutions, together with a strategic perspective on market trends and developments. His career at Bendigo and Adelaide Bank spanned all major areas of the bank's operations, including retail, business banking, wealth, products, operations, risk, innovation, M&A and strategy.

Ashley is passionate about the customer and improving the prosperity and capacity of the communities he serves.

In addition to his experience at the Bendigo and Adelaide Bank, Ashley has been a Principal of the financial service consulting practice at Deloitte as well as enjoying a successful career at nab.

Ashley is a graduate of the University of Queensland and is also a Fellow at the Financial Services Institute of Australia (FINSIA).

Robert KeoghRobert Keogh, Director
Chief Executive Officer, Beyond Bank Australia, Adelaide

Robert is the Chief Executive Officer of the Beyond Bank Australia Group.  Beyond Bank is a values based business with operations in NSW, ACT, SA and WA.

He has extensive experience in business generally covering banking, wealth management and community organisations.  His experience in the co-operative sector extends more than 35 years.  He is a strong believer in co‑operative endeavours and the benefits strong customer owned organisations can bring to society.

Robert has developed a deep understanding on a wide range of issues concerning the financial services sector.  He works on strategies aimed at differentiating the customer owned banking sector and strengthening communities throughout Australia.

Terry McGuirkTerry McGuirk, Director
Director, People's Choice Credit Union, Adelaide
BA (Hons), FAMI, FAICD, SA Fin.

Terry is Managing Director of McGuirk Management Consultants Pty Ltd, which specialises in strategy, structure and human resources consulting for the finance industry. 

Before establishing his consultancy, Terry was a senior executive in several accounting firms, including a position as Director of Price Waterhouse.

Terry has been a Director of People’s Choice Credit Union since 1996. Terry is a Director of Mary MacKillop Care (SA) and Independent Member on the Governance and Risk Committee of City of Campbelltown. He is also a former Director and Chairman of SYC, Adelaide’s largest youth charity.

Stephen NugentStephen Nugent, Director
Chairman, Community First Credit Union, Sydney
B Bus. (Marketing), Grad Cert Internet Mkt., AFAMI, JP, AMP (Harvard)

Stephen Nugent joined the Community First Credit Union Board as a Director in May 2002, and has been Chair since November 2015. Stephen has more than 35 years experience in the finance and insurance industries and was formally the Chief Customer Officer for The Hospital Contributions Fund of Australia Limited (HCF).

Stephen brings to the Board a wide range of experience in project and operations management, process improvement, IT systems development to improve processes in ehealth, sales, marketing, customer service, financial management, retirement, home care and aged care, strategic planning and compliance.

Therese TurnerTherese Turner, Director
Chief Executive Officer, My Credit Union, Sydney

Therese is the CEO of My Credit Union, based in Sydney. She has previously held the CEO role at Quay, Capital and Sutherland Credit Unions, as well as a senior executive position at Illawarra Credit Union. 

Therese is highly committed to the ideals and goals of the sector, with over 30 years experience in the mutual banking industry.  During her career, she has been pivotal in driving change for positive outcomes by delivering profitable organic growth, efficient and compliant operations and improved member value. 

She holds a Master of Business Administration and is a qualified accountant.

William_WolkeWilliam Wolke, Director
Chief Executive Officer, Victoria Teachers Mutual Bank, Melbourne

William Wolke has been the Chief Executive Officer of Victoria Teachers Mutual Bank since 2002 and has more than twenty years experience in financial services, both in Australia and overseas. Victoria Teachers Mutual Bank has established itself as a progressive and modern financial institution in its chosen market, the education community.

William’s career has included general management and director appointments in a mutual building society, retail and commercial banking, financial planning, and included leadership roles in management consulting and the accounting professions.

He holds chartered accountancy and master of business administration qualifications.

Management

The management team of the Customer Owned Banking Association.

Mark_Degotardi

Mark Degotardi
Chief Executive Officer, Customer Owned Banking Association

Mark was appointed CEO of the Customer Owned Banking Association in December 2014. Prior to his appointment, he held the role of Head of Public Affairs from 2008 having commenced working in the Public Affairs team in 2003. Before commencing a role with the Cuscal Industry Association (an early predecessor to COBA) in February 2003, Mark was a Principal Policy Officer with the NSW Cabinet Office, working across a range of human service policy areas.  Mark has also worked in various roles in the development and construction industry and as a senior taxation consultant at Arthur Andersen & Co. Mark’s qualifications are in political science.

Dominic_Dunn

Dominic Dunn
Head of Business Services, Customer Owned Banking Association

Dominic is a member of the COBA executive team, with responsibility for Compliance Services, COBA Legal, Fraud and Financial Crimes and Research Services teams as well as internal corporate services. He has worked in the customer owned banking sector for more than 15 years before which he worked in various risk and strategy roles at a major bank.

Luke LawlerLuke Lawler
Head of Public Affairs, Customer Owned Banking Association

Luke has been with the Customer Owned Banking Association and its predecessors since their formation and has been an advocate for the credit union industry since 1996. He has an MBA and before joining the customer owned banking sector was a journalist with the ABC and media adviser to a senior Federal Minister.

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