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Fact Sheets


Customer owned banking in Australia has $110 billion in assets.

Having $110 billion in assets underlines that the customer owned model, with its 4 million customers, is the proven alternative to the listed model in retail banking. Mutual banks, credit unions and building societies are delivering great service, highly competitive pricing and an unmatched customer focus.  Customers are our owners and number one focus and unlike our listed competitors we don’t have the tension of trying to maximise returns to a separate group of shareholders.

Customer Owned Banking Fact Sheet2.6 MB

20180131 Total Assets    COB431-COBA Infogr4mill

20180131 Large number of institutions        20180131 Breakdown of institutions

COB431-COBA InfogrGovtGuarntee    COB431-COBA InfogrHomeLoans

COB4233 COBA infographic-noconflicts     COB431-COBA Infogr100profit

COB431-COBA InfogrCustomerSatis   COB431-COBA InfogrATMnetwork