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Customer Owned Banking Code of Practice Review



The independent review of the Customer Owned Banking Code of Practice (COBCOP) has now commenced, with COBA appointing Phil Khoury, Principal of cameron.ralph.khoury to undertake the review. Mr Khoury is a former financial services regulator and for the past 19 years, has been a consultant working in governance effectiveness and in regulatory and self-regulatory advice. He has conducted numerous independent reviews, including the most recent review of the Code of Banking Practice. 

27 December 2019

COBCOP Report Four is the final report from COBCOP Independent Reviewers. This report addresses the final round of comments received from stakeholders and should be read in conjunction with the first Three reports.

1 October 2019

COBCOP Report Three is now available on the Independent Reviewer website addressing Code monitoring and compliance for the new Code (Part E in the current Code). Feedback from stakeholders is welcome and requested by 31 October to the reviewers.

26 August 2019

The independent reviewers have released Report Two - which follows on from Report One and addresses the detailed requirements of the Code under the proposed new Part B. Feedback from stakeholders is welcome and requested by 14 October to the reviewers.

6 August 2019

As part of the review, a number of submissions addressing the Terms of Reference and Issues Paper have been received. After reviewing these submissions and consulting with a number of stakeholders, Report One is now available.

For more information and updates on the COBCOP review, visit cobcopreview.crkhoury.com.au or contact Phil Khoury on 03 9421 3111 or via  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


COBCOP Contacts

Sally Mackenzie
Director - Strategy & Stakeholders
P: +61 2 8035 8450
M: +61 412 721 663
Email Sallycontact-arrow