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KPMG report highlights resilience and confidence of customer owned banking sector

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An independent report by KPMG has highlighted the operational resilience, innovation and confidence of customer owned banking in navigating the economic uncertainty of COVID-19.

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APRA move to consult on capital framework welcomed

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The Customer Owned Banking Association (COBA) looks forward to engaging with APRA again soon on reforms to the banking capital framework.

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Customer owned banking institutions lead the way in brand authenticity as sector experiences growth

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The Customer Owned Banking Association  is celebrating their members Heritage Bank, People’s Choice Credit Union and CUA for being among the top four banking institutions in Australia for brand authenticity, as reported by the new J.D. Power Banking Industry Insight report.  

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COBA welcomes 10,000 new allocations to First Home Loan Deposit Scheme

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The Customer Owned Banking Association has welcomed the Federal Government’s announcement to increase the First Home Loan Deposit Scheme (FHLDS) by a further 10,000 allocations.

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COBA welcomes proposed reforms to credit regulation

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The Customer Owned Banking Association welcomes the Government’s announcement that it will simplify Australia’s credit framework to ensure consumers and small business can get timely access to credit.

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COBA welcomes regulators' recommitment to competition in new MOU

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The Customer Owned Banking Association (COBA) has welcomed the recognition of competition within an updated Memorandum of Understanding (MOU) between APRA and the ACCC.

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COBA members provide a helping hand to key workers through FHLDS

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Key workers are among a broad cross-section of working Australians obtaining loans from customer owned banking institutions participating in the First Home Loan Deposit Scheme.

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Generational shift behind alarming rise of identity theft

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Australians aged 25 to 44 have overtaken retirees and the elderly for reported cases of identity theft.

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CUPID-19: Prolonged pandemic emboldens romance scammers

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The prolonged impact of COVID-19 on psychological wellbeing is emboldening romance scammers, says financial crimes expert, Leanne Vale of the Customer Owned Banking Association.

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Customer owned banking institutions lead customer satisfaction and trust during COVID-19

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Customer owned banking institutions have continued to deliver the highest levels of customer satisfaction for the banking sector during the COVID-19 pandemic.

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COBA welcomes APRA's announcement on treatment of loan repayment deferrals

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The Customer Owned Banking Association welcomes APRA’s announcement today on loan repayment deferrals.

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International Day of Cooperatives: customer owned banking institutions embody sustainability

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On International Day of Cooperatives, customer owned banking institutions stand tall in a global community of customer owned businesses taking action on climate change.

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Customer owned bank at the forefront of Consumer Data Right innovation

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The Customer Owned Banking Association has congratulated Regional Australia Bank for being one of only two accredited data recipients at the commencement of open banking.

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Take the fight off-shore: customer owned banks support government's $1.35 billion cyber package

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The Customer Owned Banking Association has welcomed the Federal Government’s largest ever investment in cybersecurity.

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Green change leaders: customer owned banks showcase regional Australia

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Customer owned banks are demonstrating that regional communities can be home to some of the most sophisticated businesses and attractive job opportunities in Australia.

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Customer owned banks top the Australian rankings of the Best Banks in the World 2020

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Customer owned banks have been ranked as the best banks in Australia by Forbes' World's Best Banks 2020. 

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Shopping around on credit cards is the antidote to high interest rates

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The Customer Owned Banking Association welcomes new debate about credit card interest rates and the benefit to consumers of shopping around.

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COBA members help first home buyers realise their dream through FHLDS

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More than 1,150 first home buyers have purchased a property with a loan from customer owned banking institutions participating in the First Home Loan Deposit Scheme.

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Fast-tracking of debit cards to help vulnerable customers dependent on cash

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Customer owned banking institutions welcome ASIC’s approval of regulatory relief to fast track the issuance of debit cards to customers who use passbooks and branch visits to do their banking. 

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Customer owned banking institutions press go on small business lending

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Customer owned banking institutions are stepping up support to small businesses impacted by the coronavirus pandemic through the Government’s $40 billion Coronavirus SME Guarantee Scheme.

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Customer owned banking sector welcomes measures to support lending

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Today’s announcements by the RBA, APRA and the Treasurer are welcome initiatives to support lending.

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Customer owned banking sector supports focus on customers

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COBA has welcomed moves by regulators to revisit the timing of new regulatory measures to give banking institutions more capacity to focus on their customers.

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COBA welcomes new measures to fight mobile phone number fraud

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The Customer Owned Banking Association (COBA) has welcomed Federal Government’s decision to crack down on fraudulent number porting with the introduction of stronger identity verification processes.

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'I do?' Australians urged to report scammers ahead of Valentine's Day

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The Customer Owned Banking Association (COBA) is warning Australians against the manipulative wiles of romance scammers ahead of Valentine’s Day. According to the Australian Competition & Consumer Commission’s Scamwatch, almost 4,000 dating and romance scams were reported in 2019, with losses of more than $28.6 million.

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Customer owned banks on the front foot of delivering the First Home Loan Deposit Scheme

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Customer owned banks have experienced a surge of interest from potential home buyers ahead of 1 February, when the majority of loans under the First Home Loan Deposit Scheme will be released.

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Phone scammers target vulnerable banking customers in bushfire impacted communities

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The Customer Owned Banking Association is warning banking customers in bushfire impacted areas to be alert to scam phone callers falsely claiming to represent a monitoring service.

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Australia’s customer owned banking sector responds to the bushfire emergency

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Australia’s mutual banks, credit unions and building society express our deepest sympathies to those impacted by the devastating bushfire emergency across the country and stand ready to assist customers that are impacted.

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Ashley Penny
Corporate Affairs Manager
P: +61 2 8035 8444
M: +61 431 932 950
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