We engage with the media to champion the customer owned banking model and advocate for a more competitive retail banking sector that benefits all Australians.
Roy Morgan’s Consumer Banking June 2022 Australia report shows the mutual sector continues to out-perform major banks in terms of customer satisfaction, something the Customer Owned Banking Association (COBA) says is a key point of difference for the entire sector. In the report, building societies (94%) and credit unions (90.9%) saw an increase of customer … Read more
COBA acknowledges outgoing APRA Chair Wayne Byres’ significant contribution to banking regulation in Australia. Mr Byres’ leadership has seen APRA increase its focus on the impact of the regulatory compliance burden on smaller banks. COBA wishes Mr Byres the best for the future and looks forward to working with the new APRA Chair. “On Wayne’s … Read more
The Customer Owned Banking Association (COBA) has welcomed the Australian Banking Association’s (ABA) campaign encouraging individuals and businesses to register for PayID in an effort to protect against sophisticated financial scams. PayID is the secure method of digital transactions that links a BSB and account number to a registered phone, email, or ABN. Leanne Vale, … Read more
