Advocating for a banking model that puts people and communities first

Customer-owned banks provide purpose-led banking for more than 5 million Australians. COBA is the industry body for the customer-owned banking sector, and we want to empower consumers with greater choice by advocating for a diverse and competitive banking sector that promotes purpose, inclusivity and innovation.

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Customer Owned Banking Association | You're not a number. Start being treated like a valued customer.

5.4M+

Australians banking
consumer-owned

47

Member institutions

$255B

Combined assets under
management

12K+

Employees, providing
opportunities in the regions

What We Stand For

Our blueprint for a fair and competitive banking landscape

Our blueprint for a fair and competitive banking landscape

Customer-owned banks provide a distinct and essential alternative to the traditional investor-banking model, delivering value and purpose to customers and the diverse communities they serve. However, for the mutual model to thrive, we need a regulatory framework that actively promotes competition.

As the leading voice for the sector, COBA works towards policy solutions that build a fair and competitive banking landscape. Our efforts are anchored by three core themes that serve as the framework for our advocacy.

Latest From COBA

News & Media

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COBA27 - Save the date!

5-7 September 2027, Melbourne

Australia's premier conference for customer-owned banks returns in September 2027, taking place over three action-packed days at the Melbourne Convention and Exhibition Centre. We look forward to seeing you there!

Our Members

Representing 47 Australian Institutions

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Customer Owned Banking Code of Practice

Find out more about our sector's commitment to our customers.

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There’s a customer owned bank for every Australian

Answer a few quick questions to share what’s important to you. We’ll recommend some great customer owned banks to meet your needs.

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