Advocating for a banking model that puts people and communities first

Customer-owned banks provide purpose-led banking for more than 5 million Australians. COBA is the industry body for the customer-owned banking sector, and we want to empower consumers with greater choice by advocating for a diverse and competitive banking sector that promotes purpose, inclusivity and innovation.

Slide 1

Customer Owned Banking Association | You're not a number. Start being treated like a valued customer.

5.4M+

Australians banking
consumer-owned

48

Member institutions

$255B

Combined assets under
management

12K+

Employees, providing
opportunities in the regions

What We Stand For

Our blueprint for a fair and competitive banking landscape

Our blueprint for a fair and competitive banking landscape

Customer-owned banks provide a distinct and essential alternative to the traditional investor-banking model, delivering value and purpose to customers and the diverse communities they serve. However, for the mutual model to thrive, we need a regulatory framework that actively promotes competition.

As the leading voice for the sector, COBA works towards policy solutions that build a fair and competitive banking landscape. Our efforts are anchored by three core themes that serve as the framework for our advocacy.

Latest From COBA

News & Media

View All

World Credit Union Conference 2026

co-hosted by COBA and the World Council of Credit Unions

25+ sessions. 2000+ attendees. 4 days of industry-leading insights, networking, and innovation. In 2026, we are proud to co-host the largest global event for customer-owned banks - learn more about the event and how to attend.

Our Members

Representing 48 Australian Institutions

View All

Customer Owned Banking Code of Practice

Find out more about our sector's commitment to our customers

Lady Using Phone

There’s a customer owned bank for every Australian

Answer a few quick questions to share what’s important to you. We’ll recommend some great customer owned banks to meet your needs.

Step 1 of 7

Why do you want to find a bank?(Required)