Consumers

If you’re new to customer owned banking, we’d love to help you learn about the benefits that more than 5 million Australians have already discovered.

  • Choose Customer Owned

    Discover why more than 5 million Australians choose to bank with a customer owned bank.

  • Stay Safe Online

    Explore our resources to spot and avoid scams and how to report suspected fraud.

  • Find a Bank

    There’s a customer owned bank for everyone. Use our tool to discover a bank that puts you first.

  • Compliments and Complaints

    Share a great experience or follow these steps to resolve a bad experience.

  • Code of Practice

    The level of support that subscribers will provide to its customers and the community, and the standards by which they will be held accountable.

Hear it first

Four times a year we’ll send you helpful banking tips and inspiring stories from our members.