Our sector is growing and our members are always exploring new ways to put customers first. Explore the latest news and updates from across the customer owned banking sector.
Hume Bank recently intercepted a sophisticated scam attempt targeting a customer, preventing the loss of $17,500 through a combination of proactive fraud monitoring, specialist financial crime expertise and timely customer … Read more
Financial inclusion and community development have been central pillars to the mutual sector’s commitment in supporting members and strengthening communities. With the formation of AMF-Cufa earlier this year, customer-owned banks … Read more
Customer-owned banks are built on a people-first philosophy that begins with their own teams. Prioritising employees creates a culture of care that directly translates into better service and outcomes for … Read more
Established in 2009, the Global Women’s Leadership Network (GWLN) is a global program that strives to advance women’s leadership within credit unions and financial cooperatives around the world. It focuses … Read more
The year 1966 was a watershed moment for the credit union movement in Australia. According to data from the Australian Mutuals Archives, 63 credit unions were formed in that single … Read more
The World Credit Union Conference (WCUC) is coming to Sydney next July for the first time in its history. This major international event will be co-hosted by the World Council … Read more
Now in its 38th year, KPMG’s latest review of the mutual banking sector in 2025 considers how innovation rooted in purpose can contribute to the long-term advancement of the sector. … Read more
A new global report from the World Council of Credit Unions (WOCCU) offers new insights on the customer-owned sector, which now caters to more than 412 million people around the … Read more
Since 1948, International Credit Union Day has been celebrated on the third Thursday of October, commemorating the spirit of the global credit union movement. This year’s theme is “Cooperation for … Read more
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