Customer-owned banks are a force for good in their communities, and many go beyond traditional banking services to champion community well-being. By supporting mental health organisations and community programs, many … Read more
Australia’s customer-owned banking sector will take centre stage in 2026, with Sydney announced as the host city for the World Credit Union Conference. This marks the first time the international … Read more
A recent survey of over 1,000 Australians reveals parents have the biggest influence on banking choices, with more than half (53%) choosing their primary bank due to parental guidance. This … Read more
ANZAC Day is a time for Australians and New Zealanders to pause and reflect on the service and sacrifices made by those who served in war and combat. It’s an … Read more
In today’s technology-driven world, digital inclusion is more than just a convenience; it’s a necessity. Yet, a significant portion of the Australian population remains digitally excluded. A recent study by … Read more
As Police Week honours the heroic efforts of police officers, we’re shining a light on a few Customer Owned Banking Association members who support police officers all year round. Every … Read more
Mental health issues can affect many aspects of life, including our ability to stay on top of our banking and financial commitments. On World Mental Health Day, we’re reminding customers … Read more
In the early days of COVID-19, Alana noticed the increased challenges faced by customers who are deaf and hard of hearing because of the mandatory use of masks, making lip-reading … Read more
Heritage Bank works hard to put their customers first. After losing her husband 10 years ago, 83-year-old Dalby woman and long-time Heritage Bank customer Ann Muller had never again had … Read more
Four times a year we’ll send you helpful banking tips and inspiring stories from our members.