Customer Focus

Banks and lenders unite to fight financial abuse

Australia’s banks and finance firms are joining forces with Australia’s leading financial safety by design expert, to prevent financial abuse, with the launch of the Financial Safety Alliance. The Financial … Read more

Going Above And Beyond For Customers

Going above and Beyond for Customers

In the early days of COVID-19, Alana noticed the increased challenges faced by customers who are deaf and hard of hearing because of the mandatory use of masks, making lip-reading … Read more

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