The independent review of the Customer Owned Banking Code of Practice (the Code) has reached its conclusion, with independent reviewer Eva Scheerlinck of Scheerlinck Consulting delivering her Final Report to … Read more
The Customer Owned Banking Association (COBA) and Bridges Financial Services (Bridges) have awarded Claire Mahady, Employee Experience Partner at Newcastle Greater Mutual Group, the 2026 COBA Emerging Leader Award. Presented … Read more
The Customer Owned Banking Association (COBA) has formally supported the passage of the Cash Distribution Framework Bill 2026 during a hearing before the Economics Legislation Committee inquiry. Appearing on behalf … Read more
Customer-owned banks have welcomed the new Statements of Expectations for APRA and ASIC, which place renewed emphasis on proportionate, risk-based regulation while preserving strong consumer protections, supporting economic growth and … Read more
Built to serve customers rather than shareholders, customer-owned banks continually demonstrate how banking can make a lasting impact beyond finance. They do so with initiatives backed by purpose, helping build … Read more
The independent review of the Customer Owned Banking Code of Practice (the Code) has reached a significant milestone, with independent reviewer Eva Scheerlinck of Scheerlinck Consulting publishing her preliminary findings … Read more
Customer-owned banks have welcomed the Government’s focus on productivity and its commitment to enhancing the Consumer Data Right (CDR) in tonight’s Federal Budget. “As Australians struggle with the rising cost … Read more
Customer-owned banks serve a diverse range of communities by offering tailored solutions that address a wide spectrum of member needs. They recognise the unique circumstances of every individual and the … Read more
Customer-owned banks are built on a people-first philosophy that begins with their own teams. Prioritising employees creates a culture of care that directly translates into better service and outcomes for … Read more
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