The Customer Owned Banking Association (COBA) and Bridges Financial Services (Bridges) have awarded Claire Mahady, Employee Experience Partner at Newcastle Greater Mutual Group, the 2026 COBA Emerging Leader Award. Presented … Read more
The Customer Owned Banking Association (COBA) has formally supported the passage of the Cash Distribution Framework Bill 2026 during a hearing before the Economics Legislation Committee inquiry. Appearing on behalf … Read more
Customer-owned banks have welcomed the new Statements of Expectations for APRA and ASIC, which place renewed emphasis on proportionate, risk-based regulation while preserving strong consumer protections, supporting economic growth and … Read more
Built to serve customers rather than shareholders, customer-owned banks continually demonstrate how banking can make a lasting impact beyond finance. They do so with initiatives backed by purpose, helping build … Read more
The independent review of the Customer Owned Banking Code of Practice (the Code) has reached a significant milestone, with independent reviewer Eva Scheerlinck of Scheerlinck Consulting publishing her preliminary findings … Read more
Customer-owned banks have welcomed the Government’s focus on productivity and its commitment to enhancing the Consumer Data Right (CDR) in tonight’s Federal Budget. “As Australians struggle with the rising cost … Read more
Customer-owned banks serve a diverse range of communities by offering tailored solutions that address a wide spectrum of member needs. They recognise the unique circumstances of every individual and the … Read more
Customer-owned banks are built on a people-first philosophy that begins with their own teams. Prioritising employees creates a culture of care that directly translates into better service and outcomes for … Read more
As Australians brace for the ripple effects of global volatility including fuel prices and rising cost-of-living pressures, customer-owned banks are ready to assist. The sector is urging customers who are … Read more
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