Sector News

How Credit Union SA staff are thriving


Staff at Credit Union SA are thriving under new wellbeing initiatives designed to promote greater work/life balance.

They recently implemented ‘thrive day’ leave, where staff are given an extra four days off a year to pursue any activity they choose. The additional leave program introduced by the customer-owned bank is helping staff take time out to relax, recharge and return to work re-energised. One staff member recently went to a day spa, while another flew interstate so they could watch their daughter play football.

“At Credit Union SA we prioritise ensuring our team members have a good work/life balance, because we know how vital it is for their overall wellbeing,” Liana Reinhardt, Credit Union SA Chief People and Strategy Officer says.

The ‘Thrive Day’ leave has been a great success and has even seen overall leave balances reduced. Credit Union SA want their staff to feel encouraged to take leave, and regularly look at annual leave balances to make sure all staff have the opportunity. If a staff member’s leave is high, their manager will have a conversation with them to find out why they haven’t been able to take a break.

Karen Beard, Credit Union SA Chief Member & Experience Officer knows the importance of taking a break and is leading by example.

“I’ve just come back from two weeks’ annual leave and spent the time relaxing, recharging, and attending my father’s 80th birthday party in Mt Gambier,” Karen says. “As part of the executive team at Credit Union SA, I want to lead by example in taking my annual leave. I manage a team of 60 people and it’s critical that I walk the talk.”

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