For more than 150 years, customer owned banks have served local communities with a 'people helping people' philosophy. Explore stories about the difference our members are making.
Customer-owned banks are a force for good in their communities, and many go beyond traditional banking services to champion community well-being. By supporting mental health organisations and community programs, many … Read more
NAIDOC Week is a significant time each year to celebrate and recognise the history, culture, and achievements of Aboriginal and Torres Strait Islander peoples. In 2025, NAIDOC Week marks a … Read more
Traditional Credit Union (TCU) is Australia’s only Indigenous-owned financial institution. TCU serves a unique demographic – Aboriginal and Torres Strait Islander members living and working in remote communities across the … Read more
As North Queensland communities face the devastating impact of widespread flooding, customer-owned Queensland Country Bank is standing by those affected, offering their members a comprehensive Financial Relief Support Package to … Read more
Customer-owned banks are deeply rooted in their communities – not only do they create financial opportunities for their members, but they also enrich the lives of those who live and … Read more
The IMB Bank Community Foundation has been supporting local initiatives in the communities the customer-owned bank serves since 1999. Now in its 25th anniversary year, the Foundation recently announced funding … Read more
In today’s technology-driven world, digital inclusion is more than just a convenience; it’s a necessity. Yet, a significant portion of the Australian population remains digitally excluded. A recent study by … Read more
Financial abuse is a form of domestic violence which affects one in six Australian women. It involves an abuser exerting control over the victim’s access to money and resources, which … Read more
Reconciliation is an important focus for our sector and building on our grassroots community connections. Many of our customer-owned banks have formally committed to this via Reconciliation Action Plans. This … Read more
Four times a year we’ll send you helpful banking tips and inspiring stories from our members.
