Member Stories

For more than 150 years, customer owned banks have served local communities with a 'people helping people' philosophy. Explore stories about the difference our members are making.

Banks unite in the fight against scammers

Australians are confronting a surging tide of sophisticated scams entering our lives, causing significant financial losses and emotional distress. The Customer Owned Banking Association (COBA) has joined forces with the … Read more

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Summerland banks on community

Northern Rivers NSW mainstay Summerland Credit Union, announces its evolution to Summerland Bank, ushering in a new era of banking that seeks to put the power back into the hands … Read more

Going Above And Beyond For Customers

Going above and Beyond for Customers

In the early days of COVID-19, Alana noticed the increased challenges faced by customers who are deaf and hard of hearing because of the mandatory use of masks, making lip-reading … Read more

Hear it first

Four times a year we’ll send you helpful banking tips and inspiring stories from our members.