Customer-owned banks are built on a people-first philosophy that begins with their own teams. Prioritising employees creates a culture of care that directly translates into better service and outcomes for … Read more
As Australians brace for the ripple effects of global volatility including fuel prices and rising cost-of-living pressures, customer-owned banks are ready to assist. The sector is urging customers who are … Read more
The Customer Owned Banking Association (COBA) acknowledges the Reserve Bank of Australia’s (RBA) announcement on the regulation of surcharging and interchange fees for card payments. Consumers will welcome an end … Read more
The Chief Executive Officer of the Customer Owned Banking Association (COBA), Michael Lawrence, has announced his plans to retire after nearly a decade of leadership in the mutual banking sector. … Read more
Established in 2009, the Global Women’s Leadership Network (GWLN) is a global program that strives to advance women’s leadership within credit unions and financial cooperatives around the world. It focuses … Read more
Former Prime Minister the Hon Julia Gillard AC and globally recognised leadership expert Holly Ransom will headline the World Credit Union Conference 2026 (WCUC) as Australian keynote speakers. The conference … Read more
Financial abuse is a form of domestic violence where money is used to control, track or trap someone, and it occurs in nearly all cases of domestic violence. Financial abuse … Read more
The year 1966 was a watershed moment for the credit union movement in Australia. According to data from the Australian Mutuals Archives, 63 credit unions were formed in that single … Read more
An independent review of the Customer Owned Banking Code of Practice (the Code) is officially underway with the release of a consultation paper inviting customers, advocates, and industry stakeholders to … Read more
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